Automatic setup of an e-mail account in Microsoft Outlook in Office365
Important note on the new free Outlook app
It is not technically possible to set up the mail account under the new free Outlook app (see logo on the left), which is provided in Windows as standard. In addition, the new app stores the login data and emails in the Microsoft Cloud, which is why we strongly advise against using it.
- Start Outlook and select the "File" tab. You will be taken to the account information, where you click on "Add account" in the right-hand column.
- Enter your e-mail address and click on connect.
- Now enter your password and click on "Connect" again.
- You will usually be asked for your password again. Do not let this confuse you. In the user name, remove everything after the @ sign, including the @ sign, so that only the user name remains. If you want to enter an alias or a mailing list (as an identity), remove the suggestion from Outlook and enter your user name. If the window appears again after clicking on "Ok", check the password.
- After completing the setup, you will receive a success message. You can now set up further accounts or complete the process. Make sure you uncheck the "Set up Outlook Mobile on my phone too" box beforehand.
Further instructions
Microsoft Outlook 2019
Contact
If you have any questions or problems, please contact the ITCC-Helpdesk